Frequently Asked Questions

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You will find all lessons in the library. Search by style, class name or dance instructor.

Our lessons are available to watch on our website and app. Our app lets you download your lessons to watch offline, without buffering! It is available on the App Store and Google Play.

Yes, you can download our classes to watch offline on our app. You cannot download them with our website. You can download the app from the App Store and Google Play.

You can only be signed into one device at a time. 

You can end your membership at any time. Manage your membership in the Dashboard, chat with us, email [email protected], or call for help (1-702-256-3830).

On Demand & DVIDA App

Support was discontinued for the DVIDA App in 2018.  If you have an active subscription, you may continue to use the app, however we no longer offer technical support or update the content.

 

We strongly recommend that you cancel the DVIDA App through the App Store or Google Play, and move to our Dance Vision App. This app is available to download on the App Store and Google Play.

 

Deleting the DVIDA App will not end your subscription. 

 

Your previous On Demand videos are available to watch on our website. After logging in, click Dashboard. 

Shop

Yes, you can still purchase DVDs through our shop.

Yes, you can purchase paper manuals through our shop.

Dance Vision Manuals contain photographs, an introductory dictionary of dance terminology, and fully notated charts for each step, including amount of turn, timing, footwork, foot positions, sway, CBM, and more for both the leaders and the followers parts.

Order Process 
All orders received after 12 noon Pacific Standard Time will be processed and shipped the following business day. All orders received on Saturday and Sunday will be processed on Monday. Our office is closed on major holidays.

 

Shipping Policies
Shipping prices vary depending on the merchandise and the region to which they are shipped. FedEx cannot ship to any PO Boxes or FPO/APO. We use U.S. Mail or Priority Mail to PO Boxes or FPO/APO. Orders to Alaska, Hawaii, Guam & Puerto Rico will be sent by Priority or U.S. Mail - FedEx is available at an additional charge.

 

Canadian Customers

Orders shipped to Canada by Air Mail cannot be tracked. We have a 30 day wait policy before reshipping an order to Canada that has not been received via Air Mail.

 

Customs and Import Information 
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. 

 

Return Policies
Please order with care. We are unable to accept returns or make exchanges on any merchandise except:

  1. If an item is received in a damaged condition.
  2.  If there is an error in an order on our part (Items must be returned within fourteen days of delivery for replacement as ordered). 

 

DVDs & Dance Chart Package 
US
  • $4 first item, $.50 each additional item.  Ship via US Mail.
  • $7 first item, $1.00 each additional item. Ship via Fed Ex  Ground

Canada

$10, $1.50 each additional item.  Ship via US Mail (1st Class Int'l.)

 

Rest of the World

$30 first item, $3 each additional item.  Ship via Fed Ex Int'l. (No PO Boxes).

 

Individual Dance Charts
US

$0.50 each.  Ship via US Mail.


Canada

$1.50 each. Ship via US Mail

 

Rest of the World

$3.00 each. Ship via US Mail. If they are ordering other items they'll ship Fed Ex.

Manuals & Books
US

  • $10.00 first item, $1.00 each additional item.  Ship via US Mail.
  • $10 first item, $1.00 each additional item. Ship via Fed Ex  Ground

Canada

$30, $10 each additional item.  Ship via US Mail (1st Class Int'l.)


Rest of the World

$30 first item, $10 each additional item.  Ship via Fed Ex Int'l.

 

Dance Frames
US

$25.00  each.  Ship via Fed Ex Ground.

 

Alaska, Hawaii, Guam, Puerto Rico, and Canada

$65 first item, $25 each additional item. Ship via US Mail.

 

Rest of the World

We are unable to ship the Dance Frame internationally.

Call us

We are here to help!
Monday - Friday
8 am to 4:00 pm (PST)

Closed Saturdays, Sundays & Major Holidays

Email Us

We look forward to helping you with your inquiry.
Drop us a line. We will respond to your email as quickly as possible.  

Dance Vision Lesson Structures

Understand our "types" of lessons

  • Syllabus
  • Variations
  • Techniques
  • Drills
  • Routines
  • Workouts
  • Stretches
  • Manuals

Learn the certified Dance Vision steps: Bronze (beginner), Silver (Advanced I), Gold (Advanced II).

Advanced patterns , enhanced with additional elements.

Learn fundamental elements that help elevate your dancing.

Develop skills and endurance through repetition with these follow-along classes.

Learn short combos that you can dance solo.

Break a sweat with fitness classes designed with the dancer in mind.

Classes that help with flexibility and mobility.

Dance Vision Manuals contain photographs, an introductory dictionary of dance terminology, and fully notated charts for each step, including amount of turn, timing, footwork, foot positions, sway, CBM, and more for both the leaders and the followers parts.