Key = Standard Shipping Method
ADD = Additional Shipping Charges
NA = Not Available
Key = Standard Shipping Method
ADD = Additional Shipping Charges
NA = Not Available
Shipping Policies
Shipping prices vary depending on the merchandise and the region to which they are shipped. FedEx cannot ship to any PO Boxes or FPO/APO. We use U.S. Mail or Priority Mail to PO Boxes or FPO/APO. Orders to Alaska, Hawaii, Guam & Puerto Rico will be sent by Priority or U.S. Mail - FedEx is available at an additional charge
Canadian Customers - Orders shipped to Canada by Air Mail cannot be tracked. We have a 30 day wait policy before reshipping an order to Canada that has not been received via Air Mail.
Order Process
All orders received after 12 noon Pacific Standard Time - USA will be processed and shipped the following business day. All orders received on Saturday and Sunday will be processed on Monday.
Customs and Import Information
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
DVDs, Videos, CDs, Books, Manuals & Accessories Return Policies
Please order with care. We are unable to accept returns or make exchanges on any DVDs, Video tapes, CDs or any merchandise except: 1) If an item is received in a damaged condition, or 2) If there is an error in an order on our part. (Items must be returned within fourteen days of delivery for replacement as ordered.) For defective tapes: First, please check the tracking system on your VCR. Then try another tape to see if the same problem occurs. If at that time you discover the problem is only apparent with our video, please give us a call at our toll free phone number and we will be happy to take care of the problem.
Shoe Return Policy
Please call us when placing your FIRST ORDER. All styles vary, so what may be the correct size in one style may NOT be the correct size in another style. Our shoes are imported from England so they come in English sizes & we need to convert them from the English to your American size. Ray Rose Shoes Returns and Exchanges - We must be notified immediately of any problems with footwear. Authorization is required before any merchandise will be accepted for return. Returns must be in original shoebox and must be received by Dance Vision within 14 days of purchase date. Worn or soiled shoes cannot be returned. We will not be responsible for return postage for returned items or exchanges. For your protection, you may want to insure the return. We cannot give exchanges or credit for shoes lost during shipment.
You must call us at 800-851-2813 for a return authorization.
Send your returns to:
Return Department
Dance Vision
9081 West Sahara Ave. Ste 100
Las Vegas, NV 89117-4803
Buyer's Guide
Request a FREE Catalog
= Standard Shipping Method
Related Products